What happened: EasyJet has been warned for potentially misleading customers by advertising a £5.99 cabin bag fee, despite no bags being available below this price.
Why it matters:
- Customers may be misled about the true cost of cabin baggage fees.
- This could affect travellers budgeting for flights and add to confusion over airline charges.
MNN Take: The airline argued that since no bags were priced under £5.99, the claim was accurate, but regulators have raised concerns about clarity in pricing information.
Sources: BBC UK