What happened: The article explains passengers' rights regarding refunds and compensation when flights are cancelled or delayed.
Why it matters:
- Helps travellers know when they can claim refunds or compensation.
- Affects anyone planning to fly who may face disruptions.
MNN Take: Passenger rights vary depending on the reason for the delay or cancellation and the airline's policies. Knowing these rules can help travellers manage their journeys better.
Sources: BBC Business