What happened: South East Water executives faced questioning from MPs over service failures that caused thousands of customers to lose water supply during winter.
Why it matters:
- Thousands of households were left without water in cold weather, impacting daily life and health.
- The scrutiny highlights concerns over infrastructure resilience and company preparedness.
MNN Take: The company acknowledged shortcomings in managing supply disruptions, prompting calls for improved planning to prevent future outages.
Sources: BBC Business